Shipping & Returns
Order care
Clear updates, considered packaging and support when you need it.
Delivery
Available destinations, delivery methods, estimated timing and charges are presented during checkout or confirmed with your order. International orders may be subject to local duties or taxes set by the destination country.
Order changes
Contact client care promptly if you need to request a change. Changes are not guaranteed once preparation, production or dispatch has begun.
Return requests
Eligibility can depend on the item, its condition and whether it was customised or made to order. Contact us with your order number and product photos before sending anything back; our team will confirm the applicable next steps.
Damaged or incorrect items
Please contact us promptly after delivery with your order number and clear photos of the item and packaging so our team can review the issue.
Email info@thehangerpk.com before returning an item. Unauthorised parcels may not be identifiable or accepted.